Shipping & Delivery

Shipping & Delivery

Store Pickup Order: Please bring the notification message to pick-up your ordered product (s) within 10 working days. If you fail to pick the product (s) within 10 working days from the date of our service provider sending out the SMS, the send out date will be subject to the record of our service provider, the order will be automatically cancelled. The amount of the cancelled order(s) will be fully refunded to your credit card account that was used for making the relevant purchase(s) within 30 working days of the cancellation. 

Home Delivery Order: Our delivery service is from 10 am - 7 pm, Monday to Saturday except public holidays.

Shipping Time

Store Pickup Order: In general. order will be delivered to your designated store within 2-3 working days after placing the order. Notification message will be sent to your contact number once it is ready. 

Home Delivery Order: In general, you are expected to receive your order within 3 - 5 working days after placing the order. Our warehouse customer service team will call in advance to confirm the delivery date and time.

Shipping & Handling Rate

We offer delivery service to areas in Hong Kong, Kowloon, New Territories and Discovery Bay, Ma Wan, Hong Kong International Airport and Tung Chung in Lantau Island, which can be accessed by motor vehicles on paved roads.

For Cheung Chau, Ping Chau, Mui Wo and Lamma Island, delivery is only available within 500 metres of walking distance from the goods unloading point.

If no elevators are available on premises, an additional fee will be charged. Ground floor delivery is free of charge. Delivery will be made up to 8 floors only at the cost of HK$10 per floor. Delivery fee shall be paid to the delivery staff directly.

Delivery service is not available to Frontier Closed Area, all outlying islands (excluding Cheung Chau, Ping Chau, Mui Wo, Lamma Island, Discovery Bay, Ma Wan, Hong Kong International Airport and Tung Chung), warehouses and premises not accessible by staircase or above the 8th floor without elevator service.

No less than 2 working days’ notice in advance to our logistics customer service team is needed for any change in delivery time.

Hong Kong Order <$500 Order >$500
Ap Lei Chau 50 Free
Aberdeen 50 Free
Admiralty 50 Free
Causeway Bay 50 Free
Central 50 Free
Central Mid-level 50 Free
Chai Wan 50 Free
Happy Valley 50 Free
Kennedy Town 50 Free
North Point 50 Free
Pok Fu Lam 50 Free
Quarry Bay 50 Free
Repulse Bay 50 Free
Sai Wan Ho 50 Free
Sai Ying Pun 50 Free
Shau Kei Wan 50 Free
Shek Tong Tsui 50 Free
Sheung Wan 50 Free
Stanley 50 Free
Tai Hang 50 Free
Taikoo Shing 50 Free
The Peak 50 Free
Wah Fu Estate 50 Free
Wan Chai 50 Free
Wong Chuk Hang 50 Free
Kowloon
Cha Kwo Ling 50 Free
Cheung Sha Wan 50 Free
Choi Hung 50 Free
Ho Man Tin 50 Free
Hung Hom 50 Free
Jordan 50 Free
Kowloon Bay 50 Free
Kowloon City 50 Free
Kowloon Tong 50 Free
Kwun Tong 50 Free
Lai Chi Kok 50 Free
Lai King 50 Free
Lam Tin 50 Free
Lei Yue Mun 50 Free
Lok Fu 50 Free
Ma Tau Kok 50 Free
Mei Foo 50 Free
Mong Kok 50 Free
Ngau Chi Wan 50 Free
Ngau Tau Kok 50 Free
San Po Kong 50 Free
Sau Mau Ping 50 Free
Sham Shui Po 50 Free
Shek Kip Mei 50 Free
So Uk Estate 50 Free
Tai Kok Tsui 50 Free
To Kwa Wan 50 Free
Tsim Sha Tsui 50 Free
Tsz Wan Shan 50 Free
Wang Tau Hom 50 Free
Wong Tai Sin 50 Free
Yau Ma Tei 50 Free
Yau Tong 50 Free
Yau Yat Chuen 50 Free
New Territories
Castle Peak 50 Free
Fanling 50 Free
Hung Shui Kiu 50 Free
Kwai Chung 50 Free
Ma On Shan 50 Free
Sai Kung 50 Free
Sham Tseng 50 Free
Shatin 50 Free
Sheung Shui 50 Free
Tai Po 50 Free
Tai Wai 50 Free
Tin Shui Wai 50 Free
Tseung Kwan O 50 Free
Tsing Yi 50 Free
Tsuen Wan 50 Free
Tuen Mun 50 Free
Yuen Long 50 Free
Outlying Islands
Hong Kong International Airport  150 50
Cheung Chau 150 50
Discovery Bay 150 50
Lamma Island 150 50
Ma Wan 150 50
Mui Wo 150 50
Peng Chau 150 50
Tung Chung 150 50

Shipping & Delivery for Macau

Our delivery service is from 11 am - 6 pm, Monday to Saturday except public holidays.

In general, you are expected to receive your order within 5 - 7 business days after placing the order. Our warehouse customer service team will call in advance to confirm the delivery date and time.

We offer delivery service to areas in Macau, which can be accessed by motor vehicles on paved roads.Delivery service is not available at non-permanent address, frontier closed areas, outlaying islands, warehouse and premises which are not accessible by elevator or staircase and need to be delivered through balcony. If no elevators are available on premises, an additional fee will be charged. Ground floor delivery is free of charge. Delivery will be made up to 8 floors only at the cost of HK$10 per floor. Delivery fee shall be paid to the delivery staff directly.

No less than 2 working days’ notice in advance to our logistics customer service team is needed for any change in delivery time.

Order < HK$1000 Order > HK$1000
HK$100 Free